Ashfield District Council

Housing Services

Tenant Portal Currently Unavailable

Unfortunately, the Tenant's Portal is currently unavailable.

We are working to restore the service as quickly as possible and apologise for any inconvenience this may cause.

Housing Services can still be accessed using the options below.

Report a Repair

Telephone: 01623 457999
Email: adcrepairs@ashfield.gov.uk

Submit a repair request online:
Request a Repair Online


Emergency Repairs

Where there is a risk to life or significant damage to your home.

Telephone: 01623 457999

Gas Emergency
If you smell gas, contact Cadent immediately on 0800 111 999.


Rent Balances and Statements

Telephone: 01623 450000
Email: income@ashfield.gov.uk


Pay Your Rent

Information about paying your rent, including online payment options:

Pay Your Rent Online


Contact Your Housing Officer

Telephone: 01623 450000
Email: tenancy@ashfield.gov.uk

Ashfield District Council | Urban Road, Kirkby-in-Ashfield | 01623 450000